1. Currency Mismatch
Problem: TikTok rejects products if the feed currency doesn’t match the Catalog currency.
Fix:
Make sure your Default Currency in TikTok matches your Shopify store’s currency.
Double-check Feedyio Settings → Currency before generating the feed.
2. Wrong Targeting Location
Problem: Catalog created for the wrong country, so products can’t be used in campaigns.
Fix:
Select the correct Targeting Location when creating a catalog.
For multi-country stores, create separate feeds in Feedyio for each currency/language.
3. Wrong or Broken Feed URL
Problem: TikTok can’t fetch your feed file.
Fix:
Open the feed URL in a browser to check if it loads correctly.
Ensure you copied the full feed URL from Feedyio.
If you use password protection, add login details when setting up TikTok feed.
4. Image Issues
Problem: Products are rejected due to missing or low-quality images.
Fix:
Check that all products in Shopify have an image.
Use high-resolution images that meet TikTok’s requirements (minimum 500 × 500 px).
5. Out-of-Stock or Incorrect Availability
Problem: TikTok shows products as out of stock or unavailable.
Fix:
Schedule daily updates to keep inventory in sync.
Exclude out of stock products
6. Incorrect Update Frequency
Problem: TikTok doesn’t refresh product data often enough.
Fix:
In TikTok, set the Data Feed Schedule to update daily (or hourly for large catalogs).
Remember that Feedyio feed URL is always live, so TikTok just needs to fetch it regularly.
7. Ignoring TikTok Diagnostics
Problem: Merchants don’t check TikTok’s Diagnostics tab, so issues remain unfixed.
Fix:
After import, always review Diagnostics for errors and warnings.
Fix issues in Feedyio and reimport the feed.
8. Not Optimizing Titles & Descriptions
Problem: Products appear but don’t perform well in ads.
Fix:
Write short, clear, engaging titles (avoid keyword stuffing).
Include key details like brand, type, size, or variant.
Ensure descriptions follow TikTok’s advertising policies.
9. Ignoring TikTok Policy Compliance
Problem: Products are technically imported but rejected for policy violations.
Fix:
Review TikTok’s Product Guidelines.
Ensure titles, descriptions, and images comply with TikTok rules.
✅ By avoiding these mistakes, you’ll ensure a smooth sync between Feedyio, TikTok Ads, and TikTok Shop.